What happened and where
- City and type of facility
- System: electrical, heating, water, drainage
- Symptoms: what exactly is observed
- Any access restrictions and security requirements
- Contact details of the person responsible on site
An emergency, planned maintenance or a request for a commercial proposal — write to us and we will come back with a solution. For emergencies, calling is faster.
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This information lets us arrive prepared and avoids a round of follow-up questions.